Privacy Policy

This Privacy Policy describes how QPA LLC, doing business as Queen Power Academy ("Company," "we," "us," or "our"), collects, uses, and shares information about you when you visit our website at queenpoweracademy.com, purchase our digital products or services, or communicate with us. By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, mailing address
• Purchase Information: Billing details and payment method information for digital product purchases
• Program Registration: Details you provide when signing up for masterclasses, courses, or coaching programs
• Communications: Messages, inquiries, and feedback you send us
• SMS/Text Opt-In: Mobile phone number and consent when you opt in to receive text messages from us

Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time on pages
• Device Information: Device type, operating system, unique identifiers
• Cookies & Tracking: Cookies, web beacons, and similar technologies
• Location Data: General geographic location based on IP address

2. How We Use Your Information

• Process and fulfill your digital product purchases and program enrollments
• Send order confirmations, receipts, and access details for purchased programs
• Deliver masterclass registration confirmations and event reminders
• Send SMS/text messages if you have opted in (see Section 3)
• Respond to your questions and provide customer support
• Send promotional communications about programs and offers (with consent)
• Improve our website, products, and customer experience
• Comply with legal obligations and enforce our policies
• Prevent fraud and protect the security of our systems

3. SMS / Text Message Communications

Opt-In: By providing your mobile phone number and consenting to receive SMS communications from Queen Power Academy / QPA LLC, you agree to receive text messages including but not limited to: promotional offers, masterclass reminders, program launch announcements, and customer service communications.

Message Frequency: Message frequency may vary. You may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan. For questions about your text plan or data plan, contact your wireless provider.

Opt-Out: You may opt out at any time by replying STOP to any text message we send. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

Help: For help, reply HELP to any text message or contact us at [email protected] or 714-813-4010.

Carriers: Supported carriers include all major US wireless carriers. Carriers are not liable for delayed or undelivered messages.

Consent Not Required: Consent to receive SMS messages is not a condition of purchase of any digital product or service.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited, permitted circumstances:

• Subcontractors in Support Services: Companies that assist us with payment processing, digital product delivery, email communications, and customer service, who are contractually bound to protect your data and may not use it for their own purposes
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with confidentiality protections in place
• With Your Consent: With any other party only when you give us explicit written permission
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or the public

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. We use essential cookies for basic functionality, analytics cookies to understand how visitors use our site, and marketing cookies to deliver relevant content. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including SSL/TLS encryption for data transmission. However, no method of Internet transmission is 100% secure. If you believe your interaction with us is no longer secure, please notify us immediately at [email protected].

7. Your Rights & Choices

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out of Marketing Emails: Unsubscribe via the link in any email we send
• Opt-Out of SMS: Reply STOP to any text message at any time
• Data Portability: Request a portable copy of your data in certain circumstances

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies. This Privacy Policy applies solely to information collected by QPA LLC / Queen Power Academy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: